OVERVIEW

All our retail products include free shipping inside the USA sent via USPS Priority Mail, the International Shipping is via  DHL or UPS.

Due to the volume of orders retail and wholesale orders take  1-4 to process. We cannot cancel an order once it's been placed, for more information consult our refund policy https://orffit.com/pages/refund-policy

All our orders is shipped via USPS Priority Mail and takes 2-3 business days after USPS pick-up the package from our distribution center in New York, NY Unfortunately, we can not control the delays that our orders can present after pick-up for the courier services.

Please note our USPS and UPS  may have occasional delays (e.g., during the holiday season, weather condition, Covid19 or other circumstances), So it's best to get your order in early if you need it by a particular date! You'll receive an email with tracking information after the order is created. 

Before placing your order, please double-check for any typos in inputting a recipient’s shipping addresses, change of addresses, or mail unable to be received in an apartment building.

Orffit Inc is not responsible for such issues. You will be required to pay for any additional shipping and handling costs.

When your package has a tracking number available, you will receive an email notification.

When "free shipping on all orders" is offered (without a discount code), the discount may be automatically applied at checkout. Unless otherwise noted, standard shipping via UPS Ground will be free and expedited shipping will be offered at a discounted rate.

LOST OR STOLEN PACKAGES

Orffit Inc is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Orffit Inc  will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Please email us at info@orffit.com if you have any questions or run into any issues.